DuelBits Responsible Gaming

Tools We Offer to Help You Stay in Control

At DuelBits, we provide a set of practical tools inside the My Rewards and account settings sections so you can shape your own gambling habits. Our Duel Bits support team can help you set these up, or you can adjust them yourself directly from your account dashboard. These tools include:

• Deposit limits - set daily, weekly or monthly caps on how much you can add to your account.
• Loss limits - define a maximum amount you're willing to lose over a chosen period.
• Wager limits - restrict the total amount you can stake across casino, sportsbook and Originals games.
• Session time reminders - receive alerts after a set period of continuous play, so you always know how long you've been active.
• Reality checks - periodic pop-ups summarising your current session, including time spent and net results.
• Cool-off periods - temporarily suspend your account for 24 hours, 7 days or longer if you need a short break.
• Self-exclusion - close your account for an extended period, or permanently, with immediate effect.

Our Duel Bits platform applies these limits immediately once you request them, and any request to increase a limit only takes effect after a short cooling-off period, while requests to lower a limit are actioned right away. This ensures the safety features we've built cannot be bypassed in the heat of the moment.

How to Set a Limit

1. Log into your DuelBits account.
2. Open the account settings or "Responsible Gaming" section.
3. Choose the type of limit you want to apply - deposit, loss, wager, or session time.
4. Enter your preferred amount or duration.
5. Confirm the change and receive an on-screen or email confirmation.

If you're unsure which option is right for you, our Duel Bits support agents are available around the clock and can walk you through the process step by step.

Recognising the Signs of Problem Gambling

We at Duel Bits encourage every player to reflect honestly on their gambling habits from time to time. While most of our players enjoy our games purely for entertainment, gambling can become harmful for some individuals. Below are some common warning signs that gambling may be becoming a problem:

• Spending more money or time gambling than originally planned
• Chasing losses by increasing bets or depositing again after a loss
• Neglecting work, studies, family or social responsibilities because of gambling
• Borrowing money, selling possessions, or using funds meant for essentials to gamble
• Feeling anxious, irritable or restless when trying to cut back or stop
• Lying to friends or family about the amount of time or money spent gambling
• Using gambling as a way to escape stress, boredom or negative emotions

If any of these signs sound familiar, we at DuelBits urge you to take advantage of the tools described above, or to reach out to a specialised support organisation. Recognising the problem early is often the most important step toward regaining control.

Support Organisations We Recommend

Our Duel Bits team is not a substitute for professional help, but we're glad to point players toward organisations that specialise in gambling support. These independent, non-profit services offer confidential advice, counselling and, in many cases, free helplines:

We at Duel Bits also recommend independent self-assessment tools, such as those offered by GamCare, which can help you evaluate your own gambling behaviour anonymously and without judgement in just a few minutes.

Self-Exclusion at DuelBits

If you feel that a break from gambling would benefit you, our DuelBits self-exclusion feature allows you to close your account for a defined period or indefinitely. Once self-exclusion is activated, we at Duel Bits will:

• Immediately block access to your account for placing bets or making deposits
• Remove you from all marketing communications, including bonus offers and promotional emails
• Prevent you from opening a new account during the exclusion period
• Process any pending withdrawal of your remaining balance according to standard verification procedures

Our Duel Bits support team cannot reverse a self-exclusion request before the agreed period ends, even if you contact us and ask to return earlier. This safeguard exists precisely to protect players during moments when self-control may be difficult, and we believe it is one of the most important tools our platform offers.

Protecting Younger and Vulnerable Users

At DuelBits, we take strict measures to prevent underage gambling. We recommend that parents and guardians install parental control software on any shared or family devices to prevent minors from accessing gambling sites. Free filtering tools are available from organisations such as Net Nanny, CyberPatrol and Gamban, which can block access to gambling platforms across an entire household network.

Our Duel Bits platform also asks players to think about the wellbeing of those around them. Gambling responsibly isn't only about protecting yourself financially - it's about maintaining healthy relationships, work performance and mental wellbeing for you and the people who depend on you.